Refund policy

Returns Policy

We do not accept returns on purchased products.
All purchases are final and non-returnable.


Refund Policy

We generally do not offer refunds.

However, a refund may be approved in the following cases:

  • If the product has a serious defect
  • If you have received the wrong item

Refund Requirements

To be eligible for a refund, you must provide clear proof of the issue, such as:

  • Photos or videos clearly showing the defect
  • Images of the incorrect item and packaging
  • Your order number and relevant details

You must contact us within 48 hours of receiving your order.
All cases will be reviewed, and you will be notified if your refund is approved.


Non-Refundable Situations

We do not offer refunds in the following cases:

  • You changed your mind
  • You do not like the product
  • You are not satisfied without a valid defect
  • You ordered the wrong product

Contact Us

If you have any questions or need to report an issue, please contact our support team at:

goatix.business@gmail.com

Make sure to include your order number for faster assistance.