Privacy policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Our store is powered by Shopify, which enables us to provide you with a secure and personalized shopping experience.

By accessing or using our services, you confirm that you have read, understood, and agree to this Privacy Policy.


Personal Information We Collect

When we refer to “personal information”, we mean any information that identifies or can reasonably be linked to you.

We may collect the following types of information:

  • Contact Information – Name, address, shipping address, phone number, and email
  • Payment Information – Credit/debit card details, transaction data, and billing details
  • Account Information – Username, password, preferences, and settings
  • Transaction Data – Products viewed, added to cart, purchased, or returned
  • Communication Data – Messages sent to our support team
  • Device Information – IP address, browser type, device identifiers
  • Usage Data – How you interact with our website and services

How We Collect Your Information

We collect personal information from:

  • Directly from you – When you make a purchase, create an account, or contact us
  • Automatically – Through cookies and tracking technologies when you use our site
  • Service providers – Payment processors, analytics providers, and fulfillment partners
  • Third parties – Marketing and advertising partners

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

To process orders, deliver products, manage your account, and personalize your shopping experience.

Marketing and Advertising

To send promotions, offers, and personalized ads based on your activity.

Security and Fraud Prevention

To protect your account, detect fraud, and ensure a safe shopping experience.

Customer Support

To respond to inquiries and provide assistance.

Legal Compliance

To comply with applicable laws and respond to legal requests.


How We Share Your Information

We may share your information with:

  • Service providers (payments, shipping, IT, analytics)
  • Marketing partners for advertising purposes
  • Shopify and its partners to power and improve the platform
  • Legal authorities when required by law
  • Business transfers (e.g., merger or acquisition)

Shopify Relationship

Our store is hosted by Shopify, which processes your data to provide and improve services.

Your data may be transferred internationally and handled according to Shopify’s own privacy practices.
To learn more, please visit Shopify’s Privacy Policy.


Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices or content.


Children’s Privacy

Our services are not intended for children.
We do not knowingly collect personal information from individuals under the age of 16.


Data Security & Retention

We take reasonable steps to protect your information. However, no system is completely secure.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request deletion of your data
  • Correct inaccurate information
  • Request data portability
  • Opt out of marketing communications

If you are located in the EU/EEA or UK, you may also:

  • Object to data processing
  • Restrict processing
  • Withdraw consent at any time

Complaints

If you have concerns about how we handle your data, please contact us.

You may also have the right to file a complaint with your local data protection authority.


International Data Transfers

Your information may be transferred and processed outside your country.

Where required, we use approved legal mechanisms such as standard contractual clauses to ensure your data is protected.


Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.


Contact Us

If you have any questions or wish to exercise your rights, please contact us:

📧 goatix.business@gmail.com